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FAQs

General FAQs

These FAQs address a wide variety of questions about the website.

Updated: Tuesday, November 15, 2016

Library Administrators

These FAQs provide help for library administrators.

Updated: Tuesday, November 15, 2016

MARC Records FAQs

FAQs for MARC record customization are found here.

Updated: Thursday, April 28, 2016

Tips for RBdigital Administrators

These tips address questions from RBdigital administrators.

 

Updated: Wednesday, November 30, 2016

Tips for OneClickdigital Administrators

These tips address questions from OneClickdigital administrators.

 

Updated: Wednesday, November 30, 2016

General Inquiries

Customer service representatives are available Monday through Friday, 8:00 a.m. to 7:00 p.m. (ET), to assist you with any questions you may have.

Call us toll-free in the United States and Canada at 1-877-732-2898.

Mailing Address:
Recorded Books, Inc.
270 Skipjack Road
Prince Frederick, MD 20678

Do you have questions about your order?

Our customer service department is always ready to answer your questions. You can email your questions to customerservice@recordedbooks.com.

Or, if you prefer to speak to a person, you can call us toll-free in the United States and Canada at 1-877-732-2898.

You can also fax questions 24 hours a day to 1-410-535-5499.

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