Menu

Replacements

 

CDs Published by Recorded Books

If a standard CD for a title published by Recorded Books is damaged or defective, it will be replaced at no charge for up to one year after the date of purchase. Thereafter the cost of replacement is $6.95 per individual disc if Recorded Books still maintains the rights to the title. If a replacement for a title published by Recorded Books is unavailable, a Recorded Books title of equal or lesser value will be offered at no charge.

MP3 Discs Published by Recorded Books

Damaged or defective MP3 discs from Recorded Books will be replaced free of charge for up to one year after the date of purchase. After this initial warranty period, the cost of a replacement disc is $15.00 if Recorded Books still maintains the rights to the title. If a replacement for a title published by Recorded Books is unavailable, a Recorded Books title of equal or lesser value will be offered at no charge.

CDs Distributed by Recorded Books

Individual damaged or defective CDs for a title distributed by Recorded Books will be replaced free of charge for the first six months from the date of purchase and will cost $7.95 thereafter, as long as the title is still in print from the publisher.

DVDs

Availability and pricing for replacements of DVDs vary by brand and publisher. Contact customerservice@recordedbooks.com or call 877-732-2898 for details.

Artwork Replacements

Contact customerservice@recordedbooks.com or call 877-732-2898 for artwork replacements.

Games on Disc

No replacements are offered for games on disc.

Stay up-to-date with Recorded Books news