Carts and Checkout

Shopping Cart User Guide

Shopping carts facilitate the purchase of products on the Recorded Books website. Customers are able to maintain multiple carts, duplicate carts, share carts, and send carts to other users.


Updated: Wednesday, February 5, 2020

Default Cart Video

This short video discusses the function of the default cart.

Updated: Wednesday, April 27, 2016

Create/Delete Cart Video

This short video explains how to create and delete shopping carts.

Updated: Thursday, April 28, 2016

Products in a Cart Video

This brief video discusses adding and deleting products in a cart.

Updated: Wednesday, April 27, 2016

Cart Checkout Video

This brief video guides viewers through the checkout process.

Updated: Wednesday, June 1, 2016

Additional Cart Features (Within a Cart)

This brief video explains how to use the additional features within a cart. These features include adding notes to a cart, exporting products to an Excel spreadsheet, moving items to another cart or wishlist, using the product icons in the cart, and sending a cart for approval.

Updated: Tuesday, June 21, 2016

Additional Cart Features (My Account)

This video gives a brief summary of the additional features of your shopping cart, which may be accessed through the My Account link. The video explains how to share carts, send carts, and duplicate carts.

Updated: Tuesday, January 7, 2020

General Inquiries

Customer service representatives are available Monday through Friday, 8:00 a.m. to 5:30 p.m. (ET), to assist you with any questions you may have.

Call us toll-free in the United States and Canada at 1-877-732-2898.

Mailing Address:
Recorded Books, Inc.
270 Skipjack Road
Prince Frederick, MD 20678

Do you have questions about your order?

Our customer service department is always ready to answer your questions. You can email your questions to

Or, if you prefer to speak to a person, you can call us toll-free in the United States and Canada at 1-877-732-2898.

You can also fax questions 24 hours a day to 1-410-535-5499.

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