Demand-Driven Acquisition

DDA User Guide

Demand-Driven Acquisition (DDA) allows libraries to automatically purchase titles when patron demand meets preset thresholds (for example, when a specific number of holds is placed on a title).

Updated: Monday, July 2, 2018

Excluding SOP Titles

Search for new titles without duplicating those from your Standing Order Plan (SOP).

Updated: Thursday, October 18, 2018

General Inquiries

Customer service representatives are available Monday through Friday, 8:00 a.m. to 5:30 p.m. (ET), to assist you with any questions you may have.

Call us toll-free in the United States and Canada at 1-877-732-2898.

Mailing Address:
Recorded Books, Inc.
270 Skipjack Road
Prince Frederick, MD 20678

Do you have questions about your order?

Our customer service department is always ready to answer your questions. You can email your questions to customerservice@recordedbooks.com.

Or, if you prefer to speak to a person, you can call us toll-free in the United States and Canada at 1-877-732-2898.

You can also fax questions 24 hours a day to 1-410-535-5499.

Sign up for our email newsletter