DDA User Guide

DDA User Guide

Demand-Driven Acquisition (DDA) allows libraries to automatically purchase titles when patron demand meets preset thresholds (for example, when a specific number of holds is placed on a title). In this way, libraries can get all the newest releases, satisfy their special-collection needs, and use curated plans to deliver must-have RBdigital titles to patrons. With DDA, libraries can also set monthly spending caps.

Demand-Driven Acquisition User Guide

Updated: Friday, July 7, 2017

General Inquiries

Customer service representatives are available Monday through Friday, 8:00 a.m. to 5:30 p.m. (ET), to assist you with any questions you may have.

Call us toll-free in the United States and Canada at 1-877-732-2898.

Mailing Address:
Recorded Books, Inc.
270 Skipjack Road
Prince Frederick, MD 20678

Do you have questions about your order?

Our customer service department is always ready to answer your questions. You can email your questions to customerservice@recordedbooks.com.

Or, if you prefer to speak to a person, you can call us toll-free in the United States and Canada at 1-877-732-2898.

You can also fax questions 24 hours a day to 1-410-535-5499.

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