FAQs

General FAQs

These FAQs address a wide variety of questions about the website.

Updated: Friday, April 10, 2020

We Are Here to Help

Important links to services designed to help with the promotion and administration of your digital services are included here.

Updated: Tuesday, April 21, 2020

Library Administrators

These FAQs provide help for library administrators.

Updated: Friday, April 10, 2020

MARC Records FAQs

FAQs for MARC record customization are found here.

Updated: Tuesday, January 7, 2020

Quick Mags User Guide

This guide will help library administrators order digital magazines from this website.
 

Updated: Tuesday, January 7, 2020

Tips for RBdigital Administrators

These tips address questions from RBdigital administrators.

 

Updated: Friday, April 10, 2020

General Inquiries

Customer service representatives are available Monday through Friday, 8:00 a.m. to 5:30 p.m. (ET), to assist you with any questions you may have.

Call us toll-free in the United States and Canada at 1-877-732-2898.

Mailing Address:
Recorded Books, Inc.
270 Skipjack Road
Prince Frederick, MD 20678

Do you have questions about your order?

Our customer service department is always ready to answer your questions. You can email your questions to rbdigital@recordedbooks.com

Or, if you prefer to speak to a person, you can call us toll-free in the United States and Canada at 1-877-732-2898.

You can also fax questions 24 hours a day to 1-410-535-5499.

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