Dealing With Difficult People

Product Number: EB00609251
Released: May 17, 2015
Business Term: 26 Circ
ISBN: #9780007360390
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Description

The tricks that experts and top professionals use to overcome difficult people. Get results fast with this quick, easy guide to the fundamentals of Dealing with Difficult PeopleIncludes how to:- Understand the different types of troublemakers- Stay calm and firm when other people can't- Deal with difficult bosses, direct reports, and colleagues- Create win-win scenarios- Develop productive relationships with people you don't like

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Author(s): David Brown
Original Publish Date: May 27, 2010

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