Dealing With Difficult People

Product Number: EB00609251
Released: May 17, 2015
Business Term: 26 Circ
ISBN: #9780007360390
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The tricks that experts and top professionals use to overcome difficult people. Get results fast with this quick, easy guide to the fundamentals of Dealing with Difficult PeopleIncludes how to:- Understand the different types of troublemakers- Stay calm and firm when other people can't- Deal with difficult bosses, direct reports, and colleagues- Create win-win scenarios- Develop productive relationships with people you don't like

Author(s): David Brown
Original Publish Date: May 27, 2010

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