Best Practices: Difficult People

Working Effectively with Prickly Bosses, Coworkers, and Clients
Product Number: EB00232037
Released: Mar 17, 2014
Business Term: 26 Circ
ISBN: #9780061738937
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Description

Every office has someone who's no fun to be around. But getting along with that person-and managing them effectively-can make both your jobs easier. Difficult People, a comprehensive and essential resource for any manager on the run, shows you how. Learn to: -Recognize why and when people act out -Identify different types of difficult people -Cope with difficult behavior -Get the most out of trouble employees -Nurture a harmonious work environment The Collins Best Practices guides offer new and seasoned managers the essential information they need to achieve more, both personally and professionally. Designed to provide tried-and-true advice from the world's most influential business minds, they feature practical strategies and tips to help you get ahead.

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Author(s): John Hoover
Original Publish Date: Oct 13, 2009

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