Listen Up or Lose Out

How to Avoid Miscommunication, Improve Relationships, and Get More Done Faster
Product Number: EB00723585
Released: Apr 15, 2018
Business Term: 26 Circ
ISBN: #9780814432020
Publisher: AMACOM
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Description

Most people retain only a fraction of what they hear, resulting in miscommunications and lost opportunities. But learning how to actively listen and absorb what a person is saying, thinking, and feeling can set the stage for dramatically improved relationships and increased personal success.In Listen Up or Lose Out, communications expert Robert Bolton highlights the underestimated and not well utilized tool of active listening and explains how it can be used to gather perspectives, bridge differences, and resolve problems. By breaking down listening into a set of learnable skills such as avoiding the urge to criticize, question, or advise; focusing on the speaker's point of view; asking the right questions, in the right order; and learning how to read people's feelings and reflect them back, Bolton explains how one can become a skilled listener who experiences fewer conflicts, makes better decisions, and discovers opportunities that others might miss. Whether personally or in business, could you benefit from better communication? Give listening a try!

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Original Publish Date: Feb 22, 2018

All formats/editions

CD
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Narrator(s): Patrick Lawlor
Product Number BN12286
Released: Feb 22, 2018
Business Term: Purchase
Publisher: Brilliance Audio
ISBN: #9781543640816

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