The Hidden Leader

Discover and Develop Greatness Within Your Company
Product Number: EB00723636
Released: Apr 15, 2018
Business Term: 26 Circ
ISBN: #9780814434000
Publisher: AMACOM
Please log in to view pricing

Description

Think you can spot the leaders in your company? Don't assume that you can identify them by their positions. What about those employees who consistently step up: the field agent who solves a previously intractable problem; the service rep who thinks outside the box and creates unshakeable customer loyalty. These are more than "good employees"...?hese are "hidden leaders"...?nd they are critical to an organization's long-term success. Managers today need to make the most of all their resources-and The Hidden Leader shows them how to recognize and cultivate these talented but under utilized employees, who: Demonstrate integrity * Lead through authentic relationships * Focus on results * Work from clear customer purpose * Fulfill the value promise of the company Supported by real-world examples of hidden leaders in action-and QR codes readers can scan for instant access to online assessments-the book helps managers discover these secret saviors and enable them to deliver even greater value to customers.

x-large
Original Publish Date: Feb 04, 2015

All formats/editions

CD
x-large
Narrator(s): Walter Dixon
Product Number CA0329
Released: Dec 15, 2015
Business Term: Purchase
ISBN: #9781501906633
eAudio
x-large
Narrator(s): Walter Dixon
Product Number Z11619
Released: Dec 01, 2015
Business Term: Purchase
ISBN: #9781501906510

Sign up for our email newsletter