The Hidden Leader

Discover and Develop Greatness Within Your Company
Product Number: EB00723636
Released: Apr 15, 2018
Business Term: 26 Circ
ISBN: #9780814434000
Publisher: AMACOM
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Think you can spot the leaders in your company? Don't assume that you can identify them by their positions. What about those employees who consistently step up: the field agent who solves a previously intractable problem; the service rep who thinks outside the box and creates unshakeable customer loyalty. These are more than "good employees"...?hese are "hidden leaders"...?nd they are critical to an organization's long-term success. Managers today need to make the most of all their resources-and The Hidden Leader shows them how to recognize and cultivate these talented but under utilized employees, who: Demonstrate integrity * Lead through authentic relationships * Focus on results * Work from clear customer purpose * Fulfill the value promise of the company Supported by real-world examples of hidden leaders in action-and QR codes readers can scan for instant access to online assessments-the book helps managers discover these secret saviors and enable them to deliver even greater value to customers.

Original Publish Date: Feb 04, 2015

All formats/editions

Narrator(s): Walter Dixon
Product Number CA0329
Released: Dec 15, 2015
Business Term: Purchase
ISBN: #9781501906633
Narrator(s): Walter Dixon
Product Number Z11619
Released: Dec 01, 2015
Business Term: Purchase
ISBN: #9781501906510

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