Successful Business Process Management

What You Need to Know to Get Results
Author(s): Paula Berman
Original Publish Date: Apr 23, 2014
Product Number: EB00723637
Released: Apr 15, 2018
Business Term: 26 Circ
ISBN: #9780814434024
Publisher: AMACOM
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Too few standard procedures within an organization and inefficiency will inevitably ensue. But too many, and creativity is stifled. This catch-22 is enough to make heads spin! How does one settle on the perfect mix that will streamline activities and create smooth workflows?Successful Business Process Management has done all the homework for you and provides a succinct, accessible overview on the training and tools available for process improvement that fills that gap of being not too rigid nor too blasE. Step-by-step instructions explain how to:- Overcome resistance and apathy to standard procedures - Take a systematic rather than ad hoc approach to process management - Design key processes and capture them in documented procedures - Revise existing processes when feasible - Roll out the changes so people know what to do - Embed them in the organization for reliable outcomesWith the increasingly complex organizations of the twenty-first century, it is vital that companies have standard, documented processes and procedures in order to achieve high levels of quality and productivity--yet they can't afford to dampen the innovativeness that got them on the map in the first place. In Successful Business Process Management learn how to get it just right.

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