Hard-Won Wisdom

True Stories from the Management Trenches
Product Number: EB00723737
Released: Apr 15, 2018
Business Term: 26 Circ
ISBN: #9780814437803
Publisher: AMACOM
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Description

They did what?! Workplace war stories you can learn from. From dealing with underperformers to fighting off lawsuits, employee problems are the bane of a manager's existence. So what do most do? Ignore them! And that's a recipe for more problems. Written by a seasoned HR expert and employment attorney, Hard-Won Wisdom takes you inside the messy reality of situations gone wrong, including: * A joking comment taken as a command * An email exchange that escalates ridiculously out of control * A request for confidentiality that backfires in a big way * The right employee...fired the wrong way * The wrong employee...hired the right way These sometimes funny, always cautionary tales reinforce crucial lessons for managers. From failing to give feedback and withholding key information to exercising poor judgment and making faulty assumptions, every story highlights the role management plays in exacerbating (or easing) trouble. And each story suggests simple strategies to turn the situation around. The memorable lessons help managers motivate underachievers, defuse angry employees, discipline without inviting legal action-and handle every tricky-people issue they simply can't avoid.

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Author(s): Jathan Janove
Original Publish Date: Nov 15, 2016

All formats/editions

CD
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Author(s): Jathan Janove
Narrator(s): Jathan Janove
Product Number CA0522
Released: Jun 01, 2017
Business Term: Purchase
ISBN: #9781501958335
eAudio
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Author(s): Jathan Janove
Narrator(s): Jathan Janove
Product Number Z13234
Released: Jun 08, 2017
Business Term: Purchase
ISBN: #9781501958212
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Author(s): Jathan Janove
Product Number Z100121716
Released: Dec 24, 2016
Business Term: Purchase
Publisher: Gildan Media, Inc
ISBN: #9781469005966

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