They did what?! Workplace war stories you can learn from. From dealing with underperformers to fighting off lawsuits, employee problems are the bane of a manager's existence. So what do most do? Ignore them! And that's a recipe for more problems. Written by a seasoned HR expert and employment attorney, Hard-Won Wisdom takes you inside the messy reality of situations gone wrong, including: * A joking comment taken as a command * An email exchange that escalates ridiculously out of control * A request for confidentiality that backfires in a big way * The right employee...fired the wrong way * The wrong employee...hired the right way These sometimes funny, always cautionary tales reinforce crucial lessons for managers. From failing to give feedback and withholding key information to exercising poor judgment and making faulty assumptions, every story highlights the role management plays in exacerbating (or easing) trouble. And each story suggests simple strategies to turn the situation around. The memorable lessons help managers motivate underachievers, defuse angry employees, discipline without inviting legal action-and handle every tricky-people issue they simply can't avoid.
Click the Download button to download a copy of the MARC file.
Enter your FTP details below to send the MARC export file via FTP.
by Timothy Sprinkle
by Shama Hyder
by Aram Shah, Tim Shah
by John Lawson, Debra Schepp
by Mark Stevens
by Chris Ducker
by Anthony Flynn, Emily Flynn Vencat
by Sean O'Neil, John Kulisek
by Zane Grey
Sign up for our email newsletter