It's Not about the Coffee

Leadership Principles from a Life at Starbucks
Original Publish Date: Dec 27, 2007
Product Number: EB00392823
Released: Jun 05, 2014
Business Term: 2 Year
ISBN: #9781101216538
Publisher: Portfolio
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During his many years as a senior executive at Starbucks, Howard Behar helped establish the Starbucks culture, which stresses people over profits. He coached hundreds of leaders at every level and helped the company grow into a world-renowned brand. Now he reveals the ten principles that guided his leadership-and not one of them is about coffee. Behar shows that if you think of your staff as people (not labor costs) they will achieve amazing results. He discusses the importance of building trust, telling hard truths, thinking independently, and more. And he shares inside stories of key turning points for Starbucks, as it fought to hang on to its culture while growing exponentially.

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Narrator(s): Malcolm Hillgartner
Product Number Z100095427
Released: Jun 21, 2015
Business Term: Purchase
ISBN: #9781481544429