Based on four decades of experience working with some of the world's best-known companies, Dominic Dodd and Ken Favaro explore the three tensions every company faces and how to overcome them. They draw on groundbreaking research into the 20-year performance of more than 20 chairmen and CEOs of corporations such as Alcan, Barclays, BP, Dow Jones, Gillette, Reuters, and Xerox. The authors put forward a radical new way to assess company performance: batting average-a measure of how often competing objectives are achieved at the same time.
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