Delivering Knock Your Socks Off Service

CD - unabridged
Audio (5 discs)
Product Number: CA109
Released: Mar 20, 2008
Business Term: Purchase
ISBN: #9781428197527
Narrator/s: Lloyd James
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Description

With so many choices available to them, today's customers are smarter and more demanding than ever before, putting repeat business at risk. In order to keep discerning customers coming back for more, businesses can't just offer good, or even great, customer service . they have to knock customer's socks off! Written and read in the same accessible and humorous style that made this book a classic, this indispensable guide tells listeners how to provide better service than their customers have ever imagined.

All formats/editions

eAudio
x-large
Narrator(s): Lloyd James
Genre: Self Help
Product Number Z08254
Released: Dec 30, 2013
Business Term: Purchase
ISBN: #9781490617626

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