Do you always get the assignments you want? Do you know how to ask for help without sounding dumb? How to answer a question you don't know the answer to? All the while sounding smart, capable, and competent? If the answer is no, you're not alone. Jodi Glickman founded the communication consulting firm Great on the Job to help rising stars of the business world with the same issues. Now, for the first time, the training program that Jodi uses with her top-tier clients is available in book form. Great on the Job teaches people how to talk to one another at work, every day, in every situation, when you're on top of your game and when you have no idea what's going on. In these pages, you'll get all the building blocks you need to develop more dynamic and honed communication skills: 1. Dozens of helpful case studies, all based on real workplace scenarios 2. Easy-to-implement strategies that are tactical and practical 3. Sample language and phrases that you can adapt and use right away Business is, and always will be, "a personal thing." In today's global economy, it's not always the smartest, hardest-working, or most technically savvy who succeed. Instead, it's the people with dynamic communication skills-the ones who communicate effectively, strategically, and persuasively-no matter the situation. Great on the Job will teach you to do just that.
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by Heidi K. Gardner
by Karen E. Bender
by Rachel Caine
by Sara Orwig
by Jim Butcher, Kevin Hearne, Kelley Armstrong, Seanan McGuire, Jonathan Maberry
by Rosalene Glickman
by Jodi Thomas
by Jodi Picoult
by Jodi Angel
"Tanya Eby's business-casual performance is well suited to this practical, action-oriented advice. She creates a can-do tone with her clear and assertive speaking voice, but her relaxed pacing and calm vibe work well to soften the analytic underpinnings of the writing. The book covers every conceivable type of communication in the workplace such as offering help, raising a red flag, and handling a crisis. With emphasis on doing the right thing as well as advancing one's career, the author shows how speaking and writing are improved when they demonstrate generosity, initiative, forward momentum, and transparency. She suggests we develop empathy for others' needs and strive to always express ourselves strategically, responsibly. After she describes each workplace situation, she offers a selection of carefully worded scripts that are intuitive and inviting to use. T.W. (c) AudioFile 2012, Portland, Maine"
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