The Conflict Resolution Phrase Book

2,000+ Phrases For Any HR Professional, Manager, Business Owner, or Anyone Who Has to Deal with Difficult Workplace Situations
eAudio - unabridged
Audio (4.40 hours)
Product Number: Z100137249
Released: Feb 22, 2018
Business Term: Purchase
ISBN: #9781469008127
Narrator/s: Karen Saltus
Publisher: Gildan Media, Inc
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The Conflict Resolution Phrase Book is a great resource that everyone should have, to approach any difficult situation with the assurance that the words will come out right! You will learn: Positive things to say when you're initiating or responding to a difficult conversation. How to find and craft language to start a conversation. The right words for you to positively influence the situation.

Original Publish Date: Oct 20, 2017

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