Listening: The Forgotten Skill

A Self-Teaching Guide, 2nd Edition
eAudio - unabridged
Audio (6.23 hours)
Product Number: Z100137396
Released: Feb 22, 2018
Business Term: Purchase
ISBN: #9781469057255
Narrator/s: Madelyn Burley-Allen
Publisher: Gildan Media, Inc
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Here's a proven program for turning effective listening into a powerful business tool. Managers and other employees spend more than 40 percent of their time listening to other people but often do it so poorly that the result is misunderstood instructions, misdirected projects, and erroneous actions: millions of dollars' worth of mistakes just because most people don't know how to listen. In this new edition of her classic guide to the art of effective listening, Madelyn Burley-Allen shows you how to acquire active, productive listening skills and put them to work for you professionally, socially, and personally. With her time-tested techniques, you'll learn how to: Eliminate distractions and improve your concentration on what is being said Locate key words, phrases, and ideas while listening Cut through your own listening biases Interpret body language clues Ask constructive, non-threatening questions that elicit real information Get others to listen to you Master a whole range of listening skills that you can use on the job and in your personal life

Genre: Self Help
Original Publish Date: Aug 08, 2011

This title is part of (or scheduled to be part of) the following subscriptions:

RBdigital Unlimited Access Audio Subscription
RBdigital Corporate Business and Wellness Collection
RBdigital Unlimited Canada Audio Subscription
RBdigital Audio Curriculum for Higher Education - Platinum Collection

All formats/editions

Narrator(s): Madelyn Burley-Allen
Genre: Self Help
Product Number CA059
Released: Mar 14, 2007
Business Term: Purchase
ISBN: #9781428146709
Narrator(s): Madelyn Burley-Allen
Genre: Self Help
Product Number Z01204
Released: Mar 28, 2011
Business Term: Purchase
ISBN: #9781456100575

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