If your organization's goal is to create a lasting service culture...you're going to love Customer Love! Mac Anderson has compiled a fantastic book filled with unforgettable true stories about individuals and companies who have "wowed" their customers and turned them into raving fans!
In Customer Love. great stories about great service" you will explore 24 unforgettable stories about phenomenal customer service. Each chapter will ignite your thoughts and inspire new ideas that you can use to take your customer service to the next level. Share this book with your employees and watch the creative ideas flow. Utilize the ideas behind these creative narratives to grow your business - and remember "if you do something good for one customer, they'll tell 100 other people."
Buy this book and get the creative juices flowing; and hopefully, inspire you and your team to start your own collection of customer love stories.
This title is part of (or scheduled to be part of) the following subscriptions:
by Mac Anderson
by Mac Anderson, Tom Feltenstein
by Sam Parker, Mac Anderson
by Mac Anderson, BJ Gallagher
by Margaret A. Neale, Thomas Z. Lys
by Linda Ellis, Mac Anderson
by Brad Karsh, Courtney Templin
by Ken Blanchard, John P. Carlos, Alan Randolph
by Dan Gregory
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