Customer Service The Sandler Way

48 Rules for Strategic Customer Care
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Author(s): Anne MacKeigan
Original Publish Date: Nov 01, 2018
eAudio - unabridged
Audio (3.93 hours)
Product Number: Z100143568
Released: Nov 01, 2018
Business Term: Purchase
ISBN: #9781469068411
Narrator/s: Sean Pratt
Publisher: Gildan Media, Inc
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Description

Your customer service plan is only as strong as its weakest link. What would a social media revolt, based on a single mishandled customer exchange, cost your company? This book's 48 Rules for Strategic Customer Care give you the guidelines you need to make intelligent strategic investments in customer care, based on the world-famous Sandler Selling System. Customer Service the Sandler Way helps you and create and sustain a working culture built on the belief that the customer not only matters, but is the only reason your organization exists.

This title is part of (or scheduled to be part of) the following subscriptions:

RBdigital Unlimited Audio - Pub Library - US Collection
RBdigital Unlimited Audio - Pub Library - Canada Collection
RBdigital Unlimited Audio - Corporate Core Collection
RBdigital Unlimited Audio - Higher Ed - Curriculum - Platinum Collection
RBdigital Unlimited Audio - Higher Ed - Curriculum - Silver Collection
RBdigital Unlimited Audio - Higher Ed - Curriculum - Gold Collection

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