A nationally recognized business etiquette specialist, Professor Robert A. Shutt of Binghamton University reviews the strategies, guidelines, and appropriate behavior that can help people excel in a variety of professional environments. During the course of these lectures, Professor Shutt examines etiquette in situations such as the business dinner and the job interview. He shows how etiquette functions in the workplace and discusses such features as electronic-communications and sales etiquette - all while providing fascinating commentary on the history of etiquette and including examples from Ancient Egypt, Renaissance Italy, and Colonial America.
You can find this title in the following lists:
Click the Download button to download a copy of the MARC file.
Enter your FTP details below to send the MARC export file via FTP.
by Robert Shutt
by Robert B. Reich
by Robert I. Sutton
by Timothy B. Shutt
Sign up for our email newsletter