Judgment on the Front Line

How Smart Companies Win By Trusting Their People
CD - unabridged
Audio (9 discs)
Product Number: CA0123
Released: Mar 27, 2013
Business Term: Purchase
ISBN: #9781470346829
Narrator/s: Erik Synnestvedt
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Management experts Chris DeRose and Noel M. Tichy know customer-facing employees are a company's greatest asset. In Judgment on the Front Line, they show how offering employees autonomy and empowering them to challenge the existing hierarchy can tap into a wealth of insight and leadership hiding just below the surface.


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Judgment on the Front Line
Product Number: BX00023034
Product Number:CA0123
Product Number:Z036427

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Narrator(s): Erik Synnestvedt
Product Number Z036427
Released: Mar 01, 2013
Business Term: Purchase
ISBN: #9781470346942
Product Number EB00388210
Released: Jun 05, 2014
Business Term: 2 Year
Publisher: Portfolio
ISBN: #9781101561713