Why Smarter Machines are Making Dumber Humans
CD - unabridged
Audio (6 discs)
Product Number: CA0386
Released: Oct 02, 2014
Business Term: Purchase
ISBN: #9781490638874
Narrator/s: Sean Pratt
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"We live in the age of Computer Business Systems (CBSs)-the highly complex, computer-intensive management programs on which large organizations increasingly rely. In Mindless, Simon Head argues that these systems have come to trump human expertise, dictating the goals and strategies of a wide array of businesses, and de-skilling the jobs of middle class workers in the process. CBSs are especially dysfunctional, Head argues, when they apply their disembodied expertise to transactions between humans, as in health care, education, customer relations, and human resources management. And yet there are industries with more human approaches, as Head illustrates with specific examples, whose lead we must follow and extend to the mainstream American economy. Mindless illustrates the shortcomings of CBS, providing an in-depth and disturbing look at how human dignity is slipping as we become cogs on a white collar assembly line. "


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Product Number: BX00032474
Product Number:Z08993
Product Number:CA0386

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Author(s): Simon Head
Narrator(s): Sean Pratt
Product Number Z08993
Released: Oct 01, 2014
Business Term: Purchase
ISBN: #9781490638751

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