The Hidden Leader

Discover and Develop Greatness Within Your Company
CD - unabridged
Audio (6 discs)
Product Number: CA0329
Released: Dec 15, 2015
Business Term: Purchase
ISBN: #9781501906633
Narrator/s: Walter Dixon
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Description

Think you can spot the leaders in your company? Don't assume that you can identify them by their positions. What about those employees who consistently step up: the field agent who solves a previously intractable problem; the service rep who thinks outside the box and creates unshakeable customer loyalty. These are more than "good employees"...these are "hidden leaders"...and they are critical to an organization's long-term success. Managers today need to make the most of all their resources - and The Hidden Leader shows them how to recognize and cultivate these talented but under utilized employees, who: demonstrate integrity; lead through authentic relationships; focus on results; work from clear customer purpose; and, fulfill the value promise of the company. Supported by real-world examples of hidden leaders in action - and QR codes readers can scan for instant access to online assessments - the book helps managers discover these secret saviors and enable them to deliver even greater value to customers.

You can find this title in the following lists:

All formats/editions

eAudio
x-large
Narrator(s): Walter Dixon
Product Number Z11619
Released: Dec 01, 2015
Business Term: Purchase
ISBN: #9781501906510
eBook
x-large
Product Number EB00723636
Released: Apr 15, 2018
Business Term: 26 Circ
Publisher: AMACOM
ISBN: #9780814434000

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