""Jathan Janove has loads of stories to tell, and fortunately for us, he tells many of his best in HARD-WON WISDOM. By sharing his experiences, he creates a short-cut for us to the knowledge needed to become an empathetic, effective leader in the workplace. Let his wisdom work for you." - Daniel H. Pink, author of TO SELL IS HUMAN and DRIVE From dealing with underperformers to fighting off lawsuits, employee problems are the bane of a manager's existence. So what do most do? Ignore them! And that's a recipe for more problems. Written by a seasoned HR expert and employment attorney, Hard-Won Wisdom takes you inside the messy reality of situations gone wrong, including: - A joking comment taken as a command - An email exchange that escalates ridiculously out of control - A request for confidentiality that backfires in a big way - The right employee.fired the wrong way - The wrong employee.hired the right way These sometimes funny, always cautionary tales reinforce crucial lessons for managers. From failing to give feedback and withholding key information to exercising poor judgment and making faulty assumptions, every story highlights the role management plays in exacerbating (or easing) trouble. And each story suggests simple strategies to turn the situation around. The memorable lessons help managers motivate underachievers, defuse angry employees, discipline without inviting legal action-and handle every tricky-people issue they simply can't avoid. "
This title is part of (or scheduled to be part of) the following subscriptions:
You can find this title in the following lists:
Click the Download button to download a copy of the MARC file.
Enter your FTP details below to send the MARC export file via FTP.
by Robert G. Hagstrom
by Jack Brennan
by Robert J. Kriegel
by Peter Navarro
by Larry Winget
by Mark Joyner
by Robert I. Sutton
by Peter D. Schiff
by Carmen Reinhart, Kenneth Rogoff
by William J. Bernstein
by Scott Belsky
by David Meerman Scott, Brian Halligan
Sign up for our email newsletter