Working with Difficult People, Second Revised Edition

Handling the Ten Types of Problem People Without Losing Your Mind
eAudio - unabridged
Audio (7.92 hours)
Product Number: Z13538
Released: Aug 15, 2017
Business Term: Purchase
ISBN: #9781501972621
Narrator/s: Karen Saltus
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"A revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace. Your work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation. Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers; and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts."


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Working with Difficult People, Second Revised Edition
Product Number: BX00064321
Product Number:Z13538
Product Number:CA0535

This title is part of (or scheduled to be part of) the following subscriptions:

RBdigital Audio Adult Subscription
RBdigital Unlimited Access Audio Subscription - RB titles #2
RBdigital Audio World-Wide Library Subscription

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All formats/editions

Narrator(s): Karen Saltus
Product Number CA0535
Released: Aug 21, 2017
Business Term: Purchase
ISBN: #9781501972508
Product Number EB00665943
Released: Dec 06, 2016
Business Term: 2 Year
Publisher: TarcherPerigee
ISBN: #9781101993118

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