Habit 1: BE PROACTIVE - Use your resourcefulness and initiative to break the barriers to results. Habit 2: BEGIN WITH THE END IN MIND - Make the great contribution you are capable of making. Habit 3: PUT FIRST THINGS FIRST - Focus on a few "wildly important goals" and track your progress. Habit 4: THINK WIN-WIN - Make Win-Win Performance Agreements to motivate superb performance. Habit 5: SEEK FIRST TO UNDERSTAND, THEN TO BE UNDERSTOOD - Practice Empathic Listening and give honest, accurate feedback. Habit 6: SYNERGIZE - Always seek the Third Alternative - the truly creative solution or decision. Habit 7: SHARPEN THE SAW - Unleash the potential of your team members by tapping the "whole person."
by Stephen R. Covey
by Stephen R. Covey, Bob Whitman
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