I Wanted Fries with That

How to Ask for What you Want and Get What You Need
eAudio - unabridged
Audio
Product Number: Z16120
Released: May 15, 2020
Business Term: Purchase
ISBN: #9781980062516
Narrator/s: Andrea Gallo
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Description

At some point in our lives, we've all experienced a small injustice - a restaurant botching our lunch order, a business not returning our calls, or a fellow airline passenger squashing us by moving his seat back - and suffered in silence for fear of offending anyone. When we fail to speak up, however, we end up shortchanging ourselves. In I Wanted Fries with That, Amy Fish encourages readers to stand up for themselves by complaining effectively. In her career as a university ombudsman, Fish has dealt with thousands of complaints - some trivial, some serious - and gained actionable insights about what works and what doesn't. Her suggestions will appeal to anyone who wants to speak up and isn't sure where to start, including managers navigating workplace disputes, couples who argue about the same things over and over, and even someone with a friend with bad breath. Illustrating her points with funny real-life stories, Fish reveals pragmatic methods to redress grievances with civility, honesty, and fairness for everyone involved - whether you're trying to right the wrongs of the world or just claim the French fries you ordered.

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Author(s): Amy Fish

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I Wanted Fries with That
Product Number: BX00138677
Product Number:C06080
Product Number:Z16120

All formats/editions

CD
x-large
Author(s): Amy Fish
Narrator(s): Andrea Gallo
Product Number C06080
Released: May 15, 2020
Business Term: Purchase
ISBN: #9781980062486

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